Support
Help for customers and users of applications and services from Saras IT, including our mobile apps.
How to reach us
Email contact@saras-it.co or send a message to our WhatsApp Business account at +45 22 96 82 22.
Response time
We aim to answer every support request within one to two business days (Monday to Friday, Danish time).
Help us help you faster
When you contact us about an app, please include:
- The name of the app and its version
- Your device model and operating system version (for example iPhone 15, iOS 26)
- A short description of the problem and the steps that led to it
- Screenshots, if possible
Common questions
Account and data deletion
You can ask us to delete your account and associated personal data at any time. Email us from the address linked to your account and we will confirm once it is done.
Privacy
Read how we collect, use and protect personal data in our Privacy Policy.
Feature requests
We welcome ideas and feedback. Send them by email and we will consider them for future releases.
Business enquiries
For new projects and consulting, see our Contact page.